

To add members, select Add members to this mailbox under “Next steps.”.

You’ll automatically be assigned an email address, which you can edit.

It’s not possible to encrypt emails that are sent from a shared mailbox.What are the limitations of a shared mailbox?Īlthough convenient, shared mailboxes have some limitations: If your organization has a hybrid Exchange environment, Microsoft suggests using the Exchange admin center (EAC) to manage your shared mailboxes. Transitioning between former and new employees.Having contractors or vendors send invoices to one consistent place.Providing everyone in a department with access to the same inbox.Using a consistent alias for customer support or reception.Shared mailboxes can store up to 50GB of data without requiring a license.Ĭommon examples of scenarios where businesses need a shared mailbox include: What is a shared mailbox in Microsoft 365?Ī shared mailbox allows multiple users with the appropriate permissions to access the same email account, whether to send emails, access shared folders, or use the same calendar and contacts list.
